I've used AppliancePartsPros.com twice to repair my dishwasher, so I turned to it again for the ice issue. On the website, I looked up the model of my refrigerator/freezer and possible reasons for the low ice issue. From that, I learned that 99% of the time, my problem required a new ice maker. I ran the recommended test to see if ice was in the maker, and since there wasn't any ice, it did indeed seem that the problem was the ice maker itself. AppliancePartsPros.com made it easy to order the right part, and the video on the same webpage showed me how to replace it. Super easy! And now, I have LOTS of ice. I figure that I saved about $300 by ordering through AppliancePartsPro.com and doing the labor myself. Oh, and I ordered on a Sunday night, and paid the next level of shipping up from free shipping, and I had the part on Tuesday. Thanks, AppliancePartsPros.com!