Ken H Opelika , AL March 21, 2020 Ice maker tray was not dumping all the ice and freezing up after refilled. Order a new tray. Viewed the video you supplied while doing the repair. Could not have been any easier-thanks! This is the first time I ordered any part that came with an installation video! Excellent customer service to insure I succeeded!! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes