Jon S Fernandina Beach , FL February 16, 2019 Appliance: Model RB 215LASH Ice tray was broken I watched the repair video on your site, ordered a new tray and it arrived in 2 or 3 days. Watched the repair video again and replaced the ice tray. Working fine now, thanks. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes