After reviewing various videos on the internet regarding my issue, I decided to replace the whole dispenser assembly due to the age of my refrigerator and the possibility of another part failure. After receiving my new dispenser assembly in record time I got right to it. It was just like the video said it would be (Simple)!!!! being careful you insert a putty knife into the seam along the bottom right and gently pry it out then work your way around and it pops right out. Next, all that's remaining is unplugging the 4 electrical connectors. After removing the old dispenser and a little clean-up it time to insert the new one. Very very simple, just snap the 4 electrical connectors back in (you can't make a mistake the connectors are all different) and lastly all that remains is inserting the dispenser assembly back in by gently pushing it in little by little around the outer edges and it's just that simple. FYI, don't forget to remove the refrigerator handle, turn off the ice maker and unplug the refrigerator!!!!!!!!!!!!!!!!!!!!!!! Lastly, since you have your refrigerator out don't forget to clean the dust out of the coils