I searched the web to find a fix-it video and came across Appliance Parts Pros. I found one of their repair videos, and after watching the video seeing how simple it looked to do. I decided to disassemble my mixer and found two worn gears, but wanted to go ahead and replace them all except the worm gear it looked to be in pristine condition. So I ordered the gears I wanted. Received most of my parts within a week to two weeks but because of the Covid 19 shutdown one part took longer. The replacement of the gears was easy to do, cleaning the old grease was a bit messy but I was able to remove it to my satisfaction. Customer service at Appliance Pros was a pleasure to talk to they were very helpful and knowledgeable.