I called a repair company to diagnose my the leak from my washer. The tech charged me $125 and told me the sump pump was leaking. He said he could order the part which would cost $67 and would come in two weeks. He said he would only charge $50 in labor to install it. Well two weeks seemed very long so I went on line and watched a video on how to do the repair. While watching it I discovered it would be a good idea to replace the shocks at the same time. It looked like a repair I could accomplish. I then looked at AppliancePartsPro and found out I could get the sump hose for about $37 and could get it within 5 days. I also found the shock absorbers for about the same money. So I was going to get both parts for the same price I would have paid for the sump hose and I didn't have to pay for the labor. The parts came within 4 days and as I started the repair, I discovered that one of the shock absorbers had broken and may have been the cause of the sump hose failure. Anyway, after a couple of mis-starts, and skinned knuckles I was able to complete the repair. I am a very satisfied AppliancePartsPro customer. In the future I will try to diagnose problems on line and skip the diagnosis cost.