David B College Station , TX February 08, 2016 Appliance: Model LG LFX25961AL/01 Lg lfx25961al was no longer cooling Determined from Google search that relay was not functioning. Called Appliance Parts Pros; Steven helped me through the process of determining which part was necessary. Very helpful agent; without his research I would have ordered the wrong part! Very helpful and patient. Part was in stock and at my door within 24 hours (I paid for overnight service). Appliance Parts Pros are my "go-to" repair house. Very knowledgeable and helpful; they save me a lot of money! 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes