After looking at reviews on your web site for the same problem, we determined it must be the control panel, so I ordered it, crossed fingers, and our son-in-law Installed the new board last night, and eureka, it works like a charm. In fact, it seems better than when it was new, but nevertheless, it only took him about 25 minutes to do the repair, and we are so pleased that we could find the part we needed at AppliancePartsPros.com.