Do-It-Yourself Story

I had first contacted Whirlpool to see about a replacement part and possibly switching lids all together. (Something more durable). They were no help what so ever. I did ask what their price would be on a replacement lid, I just laughed when they told me the price plus the $25 shipping. So I found some reviews on appliance parts pros and reached out, the staff was not only knowledgeable but courteous too. I was assured that if I wanted to try a different lid and it didn't work I could send it back for a full refund. Although after the staff helped me figure out the dimensions would be slightly off I ended up ordering the replacement lid for a lot cheaper and affordable shipping. Not to mention the lid was here in two days vs. whirlpool said it would take 5-7 business days (with higher shipping costs). Needless to say next time I need any parts for any of my appliances Appliance Parts Pros is where I'm going to go. Great service and prices.