Jeffrey V Noblesville , IN April 26, 2020 Appliance: Model J R19009WH Lower element burnt out in our 1950's vintage wall oven I called your parts number and within a short time your agent was able to locate the replacement part and send me the link to order it. It came a couple days later and was a perfect fit! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes