John M Kimberling City , MO July 12, 2019 Appliance: Model RF 31 Oven top element was shot The website was great and easy to navigate. With an easy feat, with a bazillion plus inventory parts! Got the part I needed quickly. The accompanying how-to video was right on. easy order, great customer service. Lightning FAST Delivery! Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes