Floberto O Saint Petersburg , FL April 25, 2015 The plate in our microwave fell and broke In we contacted Appliance Parts Pro to replace it but the part and found the part was on back order and they did not know when it would be coming in. We ordered the part and waited. APP kept us informed by email as to the status of the part. after a 6 month wait they finally send us a email advising us the part had come in and it was on the way to our house. We are so impressed the professional way APP treated us and how they show that they cared about helping us with our problem. We will use APP again and have recommended them to my family and friends.Thank you again Appliance Parts Pros and keep up the go work ethic. The Ortiz Family Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes