Rex S Washington , CT February 24, 2022 Appliance: KitchenAid Refrigerator KSCS23FVMS01 Kitchenaid Refrigerator Kscs23fvms01: I had to press *really* hard on pads to get ice or water. How to replace Pad, 1-Pack. Replaced pads. Super easy! Only a screwdriver required. I would have done this a couple of years ago if I had known how easy it would be. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes