Angela H Athens , GA January 20, 2015 Appliance: Model KENMORE ELITE OASIS MODEL# 11027042603 Kept receiving a ul error during spin cycle washer shook like a big rig was barreling through the walls Ordered Suspension Rod Kit. Watched the video on your site. Replaced the rods in less that 30 minutes, thanks to your AWESOME video. Washer working like new again. 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes