Last week I realized my refrigerator wasn't cooling well. I thought maybe there was a freeze up someplace, so I completely cleaned it out and unplugged it and let it sit overnight. The following day, after plugging it back in and giving it time to cool, the problem still existed and I realized there wasn't much air moving into the refrigerator from the freezer. I called two local service companies, but because I live out in the country, neither of them were willing to make the drive out. One service guy did seem to think it was the damper assembly that was the problem when I explained what I had done and what I was experiencing. Because I had previously used Appliance Parts Pros in the past to replace a motherboard on this refrigerator and also an exhaust fan motor more than two years ago, I went to their site to look up the damper assembly part. I called them to confirm I had the correct part since my refrigerator is more than 17 years old. The man I talked to also said he thought my problem was the damper assembly. I ordered the part from the website and the part came the very next day by Fed Ex. I was able to install the part within 45 minutes with the help of the handy and helpful video Appliance Parts Pros has on their website. One thing that motivated me to do this myself was, prior to knowing the problem, I went to town and started looking at new refrigerators but one place told me it would be 6-8 weeks before I could get any of the models I liked and the other place told me it would be at least 10 days. Thank you, Appliance Parts Pros. You saved me a ton of money!