After looking up the model number on my washer, I was able to locate the part that was needed to repair my washer. The online diagrams and information gave me the information I needed to determine what part I needed. They also provide a video showing you how to remove the broken parts and how to replace them. I ordered my parts around 4 pm on one day and Fed-ex delivered my parts to me by 12 noon the following day. The whole experience with AppliancePartsPro was a win-win experience and I highly recommend them and will continue to use them when I need replacement parts.