Do-It-Yourself Story

I purchased a new drum from APP and installed it myself. Shipping was really low considering the alternative suppliers. Also it came within 2 days so lost no laundry time. I did contact Samsung after reading all of the negative comments about this flaw in manufacturing and they said they weren't aware of this issue. Well if that was the case I would think this drum would not be a stock item if it never broke. And I doubt so many people would take the time to write about something that never broke. Just another excuse from the big corporation. I won't buy another Samsung appliance but I certainly always look to Appliance Parts Pros! Been using them for my dishwasher, fridge and clothes washer parts.