Searched your site for the solution; a new hose/filter assembly. Watched a video on your site showing how to install a similar model. Went without a snag... well, almost. The hose from my water supply slipped under the refrigerator after I was done wit the installation and pushing the refrigerator back into p;lace, leaving a scratch on my floor! Be careful to tape any slack to teh refrigerator back or to the wall.