Charles H Washington , IL September 30, 2014 Appliance: Model WE LOOKED INSIDE THE DISHWASHER AND FOUND IT. The silverware basket in my dishwasher had a couple spots that were broken I ordered a new basket on Thurs. eve. and the replacement arrived around noon on Sat. I appreciated the speedy service. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes