Kathy C Interlachen , FL August 14, 2015 Silverware rack was broken I ignored the problem as long as I could. The silverware stayed in the sink, until all of them were dirty. I am very busy, traveling three days a week. We have a family of four, so things get messy. I finally found this site, which told me how to find the model number. I ordered, and for days later......my kitchen is finally clean. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes