I had to shut the breaker off first. I was looking on the Parts Pro site and it looked as though other people were having my exact problem. I ordered two surface switches but note: they look the same but go by the wattage numbers on the side of the switches. Small burner is 1250-1500w verses large burner 2100-2600.You will see by the video they are easy to change. The new switches are larger and the connections will be in different locations. Unscrew the front screws to move the ole switch with wires still attached. Install new switch then remove one wire off at a time