Went underneath the Maytag washer, and the capacitor (round, looks like a large D cell battery with a two-wire connector attached) had split, and grey "stuff" was oozing out of it. I unplugged the machine.
Went to your website (had just recently replaced the "shifter" thanks to the "clues" provided on your help pages) and found the part on the diagram. Ordered (with the drive belt for future use) on a weekend, was shipped Fedex on Monday. Parts arrived Tuesday, and within 15 minutes(including opening the box, and finding a socket wrench) the machine was washing again.
Old capacitor was plastic, new OEM was metal.
Very happy with you really helpful website, and great service. The comfort of 365 day no-questions-asked returns, even on electrical parts, gave me the confidence to tackle repair, knowing I could return part if my amateur diagnosis was wrong.
Thanks...great, great service and shipping!