Do-It-Yourself Story

After looking on your site for the symptons, I decided to change the snubber ring (the original ring did not look all that worn but changed it anyhow), all 6 suspension springs and the 4 front/rear legs. The rubber pads were worn out almost completely on all 4 legs. The repair went smoothly except when trying to set the pin in one of the rear leveling legs. I didn't look at the installation video which I should have, but I was able to get the pin in securely. I made a slight adjustment to the left front foot pad to make sure the machine was completely level before operating it. Now when the machine is in spin mode it is as smooth and noise free as brand new. My wife did about 6 loads of laundry over the weekend and was quite happy. In conclusion, I'm not sure which part or all the parts changed that made the difference, it still beats spending $800+ for a new washer.