Watched your video about suspension rod repairs, It was wonderful!! I'm a 62 year old grandmother and your video was so easy to follow. Got my neighbor to assist with holding the lid, etc and we completed the project in less than an hour !! IF my Samsung washer messes up again I WILL call you for more videos and parts, Thanks so very much!! You certainly made my day. Thanks just don't seem adequate but there it is. Thank you so very much.