Richard H Port Charlotte , FL November 27, 2015 May tag/jenn air engineering of the outdoor grill replaced control knobs and element again Tore the basstid apart, cleaned it and put in the new ones. Thank you APP for great service. I ordered on Sat, gave the wrong shipping address, called Mon, customer service fixed it with FedEx, I got it on Tues. unbelievable thanks 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours