Paulette P New Orleans , LA February 02, 2015 While taking a porcelain cup from microwave i accidentally dropped it on my glass stove top and cracked the glass on one of the burners After searching online for a new stove glass top, found it at Appliance Parts Pros and it cost half the price to replace the glass vs. actually purchasing a brand new stove top! It was not in stock when I called but I was kept updated on when it would be in from the manufacturer. It was then shipped and my son installed it today. Great sales service and money saving. Paula, the customer service rep I spoke to was extremely polite and very helpful. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes