Purchased a new heat element from AppliancePartsPros.com. It took me and my son-in-law to replace with the help of the video that was supplied by Appliance Parts Pros.com. It can be done by a single person, but I am seventy-nine years old and would not have the patience to do it alone. This did fix the problem and was glad for the part being available and especially for the video, so I did not have to go and search for it.