The repair person gave me the part # and website and suggested that I order the replacement knob myself online and have it delivered to me directly. I did as he suggested. The process took literally a few minutes--the website was so user friendly! You can understand the shock at seeing the correct part delivered on my doorstep THE VERY NEXT DAY! I will use only ApplianceParts Pros in the future and have shared this website with friends and family. Thank you!