Edward X Fairfield , IL February 23, 2016 Appliance: Model FFHS2313LSO Top pan crisper was broken by shutting door on it did not know it was still open Ordered a new one from Appliance parts pros. was easy to order and was the exact one. fixed us right up. very fast shipping thanks. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes