12-year-old Whirlpool Cabrio washer was giving UL fault code on all loads no matter how small. A check online of how people who had the same code indicated the problem was fixed it with the suspension rod kit. I got the kit from Appliancepartspros and followed the instructions in the video. Worked great and my wife is now happy (at least about the washing machine) and by extension so am I. 2 notes. I taped the lid with wide blue painters tape and it did NOT hold. No damage there but I was lucky the glass lid did not break. Use a strong tape like duct or gorilla tape. Also, wear a long sleeve shirt as reaching down between the tub and housing I got scratched up a bit.