Fred B Oak Harbor , WA January 02, 2016 Appliance: Samsung Washer WF317AAS/XAA-0000 Samsung Washer Wf317aas/Xaa-0000 / : Unbalanced tub on spin cycle in samsung front load washing machine. How to replace Washer Spider Bolt. Watched a YouTube video of yours on possible cause of problem. After watching video on how to take washer apart , I realized the problem and could repair myself if I could find the parts. Appliance parts pro had all the needed items( spider assembly arm and all gaskets, and seals). I was not sure of being able to repair but after watching the video and live chatting with your representative it became a project to look forward too. Washing machine was down only 5 days from breakdown till repaired with appliance parts pro expediting the shipment (3days) 3 hours for tear down and cleaning, 2 hours to assamble with new parts. Thank you much for the instructional videos, I probably would not have attempted without watching them. Fred B. 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours