Marlene D Woodridge , IL July 15, 2017 Appliance: Model GE POT SCRUBBER GSD780TWW The upper rack in the dish washer fell off My husband who is not the least bit handy was able to fix the problem in no time at all. Thank you for the you-tube video and the quick send on the two products needed. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes