Leo G South Windsor , CT July 23, 2018 Upper rack slide end cap on the left broken / Located the washer and parts on ApplancePartsPros. Ordered and received two (just in case) new end caps. Following the video directions, I replaced the broken end cap.All is well! Thanks for the ease of use on your website. Leo Gauthier Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes