Perry B Marion , OH December 10, 2014 The upper wash arm of my kitchen aid dishwasher had fallen off because the retainer pin had worn and let the arm fall off I found Appliance Parts Pros.com online told them my problem and even watched a video that explained how to install the Wash Arm. I ordered the arm, and believe it or not, the part was delivered the next day by standard delivery. It took me about 30 seconds to install the replacement parts. So if you need parts for your appliance, I strongly recommend using this web site. I know I will use them again. 16 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes