Patricia S Lansing , NY August 17, 2014 Upper washer arm gasket broke I ordered the whole upper arm washer. It arrived the next day and took me about 5 minutes to replace. It is working fine. I did not have to use any tools as it snapped out and new washer arm snapped right in. 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes