I returned to the store to get a drain hose and was told they didn't have one but I could buy it at lowes and they gave me a $50 on my charge account I got the washer on. The universal hose that Lowes sells doesn't work on my washer. I was very aggravated that I still couldn't do laundry even though I had a brand new washer. I ordered correct drain hose from applianopartspro.com and had it 4 days later which was a lot sooner than I thought I'd get it.