Let me tell you all a "little" story! I had bought my LG all-in-one washer and dryer from Home Depot only 9 months ago for about $1600.00. One day it decided that it was not going to drain and I go the drain error code flashing on the unit. I checked the lint trap, as usual, and nothing seemed to be causing it to be plugged. I called LG, as it was still under the original 1 year warranty. After talking to them, they realized that our "Podunk area" was not in their service area. They told me that I could take the unit to Bloomington (2 hours away) and they would service it there. Are you serious? My husband and I have 8 kids. My husband is a paramedic and has very nasty clothes some mornings when he comes home that need washed immediately. They told me basically to take the clothes to the laundry mat because there was nothing they could do. We called Home Depot, as we bought it there to see if they could somehow help, and they were so much help. They fought with LG for us, as they are the ones that sold us their product. As it finally turns out (after 2 weeks of fighting with LG and buying a new Roper set on our own), LG refunded us back our money, told us that it was to far for them to drive to pick up their junk machine, and we can dispose of it for them. As it turns out, I was able to find the drain pump on your website for the amazing price and super fast shipping. I fixed our LG all-in-one washer and dryer in about 30 minutes. I ended up selling it after I fixed it, as I will NEVER buy another LG product in my life, but I will always continue to buy replacement parts from this company for any other item I may need to replace. Thank you so much for your company! I appreciate you so much!