Jim G Hamilton , NJ July 16, 2016 Appliance: Samsung Washer WA5471ABW/XAA Samsung Washer Wa5471abw/Xaa / : The washer would shut off during spin cycle because the drum was banging all around. How to replace Washer Support Damper Rod Assembly. I replaced the four "Struts" holding the drum. It took less than thirty minutes. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes