I searched the web with: "Whirlpool Ultimate Care II washer won't agitate," and found Appliance Parts Pros. Then watched the video with Matt demonstrating how to install the required parts. So I ordered the Short Cam Agitator Repair Kit with just the standard shipping charges since I was in no hurry AND received the parts the NEXT DAY! Fixing it was easy-peasy after watching the video of Matt's step-by-step instructions. You folks are definitely my 'go-to' people for any future appliance questions and/or parts I may need. Thanks!