Robert F Stone Harbor , NJ June 05, 2020 Appliance: Model FRIGIDAIRE Washing machine frozen on pause nothing would work. Researched via the internet for known problems. Went to your site with the model number with the symptom and found a great video showing how to remove the old part and install the new one. Went to your parts list and found what was needed and ordered the part. Installed the part when it arrived and now happily able to do wash? 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes