I did a search on the Appliance Parts Pros website for my Whirlpool Refrigerator model # parts list to find out how to remove the bezel as I suspected a switch related problem. I found the part that holds both the water and ice switches and there was a video that showed exactly how to remove and replace the part and even indicated that this was the highest failure point for no water or ice dispensing. Chose standard shipping and the part arrived in 4 days over the Thanksgiving holiday! The video saved possible damage just trying to remove the bezel and made this a super simple repair. Almost anyone can follow the video and make the repair and it will only take about 15 minutes to switch out and be back in operation!