After only a little research I found the videos on AppliancePartsPros.Com that showed how a broken Control Bracket might be the cause of the problem. It only took me 5 minutes to check my refrigerator and confirm that yes, my Control Bracket was broken and needed to be replaced. A few clicks later I'd ordered the part, and it arrived quickly and safely at my door. The repair took less than 15 minutes, and it worked perfectly. The entire family truly appreciates having the water dispenser back in action, and I appreciate that this website helped me to do the repair myself so easily, saving me both time and money in the process. Couldn't be happier. Thanks!