Do-It-Yourself Story

With your websites HELP! It was a pleasure to see that there are all types of videos to help you understand how to remove pieces and trouble shoot what the issues were. In the past I would attempt to remove pieces not really understanding all the in's and out's. What would happen is typically i would break other pieces in the process. NOW with your website and helpful videos I was able to take apart the pieces (NOT BREAKING THEM IN PROCESS) and only buy the pieces that were needed with out the additional ones that I would damage in the process previously. The website, videos, ease of ordering is the best thing in the world. It made it that much easier to get the water flowing and ice dropping and now the whole family is happy again!