Kellie C Shepherd , TX September 19, 2016 Water pump was blocked with a nail Order a new water pump. But when my husband took the old water pump off, he found a nail in. So he cleaned the old pump out. Put it back on, and tested it. It worked. So we have sent back the part we have order for a refund. I will say your video, to take off the old pump. Was very helpful. Even though we didn't use your part. We are still going to recommend you to everyone we now. And if something else happen to another of our appliances, we be ordering from you again. 19 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes