We ordered the part we needed on line and it got here in a timely manner and now my washer is working great! The knob had gotten broken in our last move so we ordered that while we ordering and that makes it easier to do my wash too. Your website was VERY easy to use and we really appreciated the pictures of the parts so we knew we had exactly what we were looking for. Thank you so much for your services and we will recommend your site to everyone we know and will definitely use you guys again as the need arises!!