Robert H Lancaster , NY April 17, 2015 Whirlpool side by side refrigerator approximately 18 years old was not getting cold After using the self-diagnostic listed on this website I was able to pinpoint the problem to a starter relay part was approximately $22 plus a couple of bucks for shipping very easy to install zoom bang pow refrigerator is ice cold love this website save myself probably $200 Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes