Albert R San Diego , CA February 17, 2020 Appliance: Model LG WM2016 CM Worn out bearing I had to take the whole washing machine apart to replace the bearings and spider arm. The videos on ApplicancePartsPros.com, they were AMAZING. Customer service was AWESOME. Very friendly and helpful. Shipping went very well. Do-It-Yourself Rating: Repair Time Estimate: 2+ hours