Do-It-Yourself Story

Researched the causes of the machine being out of balance, called AppliancePartsPros.com and talked to a customer service rep who concured with my findings that the Suspension Rods were failing and were the probable cause. Ordered all four replacement rods and a main drive belt as the one in the machine was well worn, the belt housing cover was covered in rubber shavings. Replaced all these after delivery of the parts which arrived approx four days from the order date and the machine is back to normal. Excellent service and will order again from this company.