Rusty D Gallatin , TN November 15, 2018 Appliance: General Electric General Electric CSCP5UGXDFSS Ge cafe freezer fine fridge not The short... Our GE refrigerator has a dual evaporator. Which means there is an evaporator in both the freezer and the refrigerator. So inadequate cooling in the refrigerator is most likely not related to the freezer at all like it is with models that do not have dual evaporators. After extensive research, diagnosing and testing I was able to determine that the refrigerator evaporator thermistor was not working properly. I replaced all four thermistors (two in the refrigerator and two in the freezer) and refrigerator is working fine. The long...I began to notice condensation on the side by side refrigerator wall adjoining the freezer and food spoiling. The digital readout on the door was showing the refrigerator temperature in the mid to upper 40's. Most of the diagnosis and repair stuff I read or watched said that if the freezer is fine but the refrigerator is not that it is most likely a freezer problem. That it's not getting sufficient cold air into the refrigerator. Typically, either the defrost thermostat, the fans, thermistors or the control board are not working, and it could be any one of these or all of them. So I began to test things to try to test and diagnose the problem. I started in the freezer to no avail. After more research and testing I was able to diagnose the problem as the refrigerator evaporator temperature sensor / thermistor and most likely not related to the freezer at all. All of the research and testing took significant time and effort. You can search online and find videos that show how to test your thermistors at the circuit control board using a multimeter. Basically, you are checking the thermistor resistance at the circuit board plug. You can find a thermistor resistance chart online for your brand or possibly with the refrigerator tech sheet. For this GE model, at 32 degrees F thermistor resistance should be 16.3 ohms and at room temperature it should be around 6 ohms or a little less. If you get something different replace the thermistors. I recommend replacing all of them. When I say that the repair was easy, I mean the repair itself was easy. Finding the problem and getting to the repair was a bit difficult. Hopefully this makes your diagnosis and repair a little easier. Read More... 12 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Pliers, Screwdrivers
Matt B Wellington , FL August 22, 2015 Appliance: General Electric Refrigerator ZFSB23DNDSS Broken dial chill pan There was no repair video for this fix so I had to figure it out myself. I removed all the shelves out of the refrigerator, then the light cover. The air vent cover lifts up and out from the bottom(reason why I removed all shelving. Then I took out the broken dial pan chill which just snaps in to the control arm. Replaced everything and then put the knob pan chill on. Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Robert G Tavares , FL August 18, 2023 Appliance: General Electric Refrigerator PZS25KSEBFSS Refrigerator side of French door refrigerator not cooling the top of the refrigerator. I ordered three parts of the Pan chill system for the GE Profile. The "Dial Pan chill" that connects the "Knob Pan Chill" to the Knob piece had broken in two pieces probably due to age and the cold temperatures that it operates in which is attached to the linkage that opens the door to the refrigerator from the freezer so that the refrigerator will cool down. The parts fixed the problem and I now have a freezer at 0 degrees and the refrigerator at 34 degrees. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers