Robert July 17, 2015 for Model Number Fphd2491kfo I am a builder in Belize. Over the past 3 years I have bought 5 Frigidaire profession gallery model fphd2491kfo. The key pad stopped working. I looked online and it looks like this model has had a lot of problems with the key pad??? I want to buy 3 key pads they are 80.00 each. My question is have they fixed the problem???? I do not want to buy old stock.Can you tell me if they have fixed the problem and where do I buy improved key pad not the old ones??? thank you for your time.
1 Answer Robert, We are not showing that there have been any design changes to the console as it is the same original OEM part number 5304475578. Read More...
George July 13, 2015 for Model Number FPHD2491KF0 I have a frigidaire professional series dishwasher, after I ran a normal cycle with sanitize mode, and it finished, the sanitize light was on, but none of the buttons would work. I reset the circuit breaker the dishwasher beeped and the sanitize button went off, however the buttons on the control panel still did not work. I removed the front panel and the lock assembly while moving things around the normal display came on and I was able to set to run a new cycle. When the wash was finished, it went back to the same problem I had initially with just the sanitize light on and no response from the buttons. What could be causing this issue? What parts would I need to purchase to make the repair? Thank you, George
1 Answer Hello George. It sounds like the console assembly 5304475578 is bad and will need to be replaced on the unit. Read More...
Rene June 15, 2015 for Model Number FPHD2491KFO Frigidaire dishwasher order #5524862 console assembly Previous question (edited): "Hi, I spoke with Chris A. on Friday and ordered the console assembly for my dishwasher. Installed it today, plugged it in and it lights up. Hooray! I made a selection and it said Cd (close door) but when I close the door it beeps and says PF (power failure) and keeps beeping until I unplug it. ********************** We took the door off again and checked the connections. Plugged it in, lights come on, cycle selected, press start and close door. Cycle starts, starts filling with water and then everything stops. Any ideas? I don't know if it's worth it to keep trying to fix, maybe send the part back and replace unit.
1 Answer Hello Rene. You need to check the door switches and see if they are good on the unit. The power passes through the door switches. Read More...
Rene June 08, 2015 for Model Number FPHD2491KFO Hi, I spoke with Chris A. on Friday and ordered the console assembly for my dishwasher. Got it quickly. Installed it today, plugged it in and it lights up. Hooray! I made a selection and it said Cd (close door) but when I close the door it beeps and says PF (power failure) and keeps beeping until I unplug it. Not sure what the next step would be, any ideas on where to go from here? Thanks for any help. I will check back for an answer in a couple of hours.
1 Answer Hello Rene. You will need to take the unit back apart and check all wiring connections on the unit. It sounds like one may be not making good contact. Read More...
Larwatt December 07, 2014 for Model Number FPHD2491KF0 Display shows ER message. Tried to run diagnostic, but no codes are given. If I unplug the connector to the pc board that controls the keys, it resets, but not for long. Thinking I need the console assy in order to replace the keypad. The buttons seem to work, but the clear button is kinda weak. Any assistance is appreciated. Thanks!
1 Answer Larwatt, The ER is an error code and is indicating that the keypad has a faulty key or key that was pushed for more than 60 seconds. This would need to have the console replaced which is part number 5304475578. Read More...
Scott December 01, 2014 for Model Number FPHD2485NF1A When we hit the start button nothing happens. So it sounds like the console panel. How do i replace this part AP5802693. It seems to be completely enclosed without any screws.
1 Answer Hello Scott. To replace the console assembly 807545702, you need to remove the inner door liner on the unit. Once removed, you can access and replace the console on the unit. Make sure the power is off on the unit. Read More...
Tracy October 02, 2014 for Model Number fphd2491kfo When I push the start button nothing happens. From what I've read it appears the console assembly should be replaced but prior to ordering the part I wanted to make sure I was ordering the correct part (ap4508531) and if this isn't the problem can I return the part and could I get step by step instructions to replace the part if that is the issue? Thank you, Tracy
1 Answer Tracy, The console would most likely be the issue with the unit and would need to replace part number 5304475578. To replace you would remove the screws from inside of the door and lift the inner door up. This will give access to the console to replace. Read More...
Kinase May 06, 2014 for Model Number FPHD2491 First I noticed only a few cycle selections would light up when I pressed on the touchpad (light wash, rinse only etc) but the start button was still working so I was able to operate with "light wash". The next day, only "rinse only" can be selected, none of the other buttons lit upon including the "start" button when I pressed so I was not able to turn the machine on. I also noticed if pressed the other cycle section buttons while keeping the "rinse only" pressed, they all can light up although will go off as soon as I lift my finger. The cables look dry and clean. should I replace the console assembly? thanks
1 Answer Kinase, Based on the description of the problem, this issue does sound like it would be caused by a faulty console which would need to be replaced. Read More...
Lawrence March 24, 2014 for Model Number FPHD2491KFO The control panel lights up and all buttons work except the start button and it takes several attempts to activate the delayed start. Checking if the control assembly is what needs to be replace and how hard is it to replace.
1 Answer Hello Lawrence, Run the diagnostic mode to see if any fault codes are present, (this is explained on the tech sheet behind the kick panel). If none, open the door panel and check the connections of the ribbon cable to the control. If there is any signs of moisture in the control area, you will need to replace the PCB cover gasket 5304475568. The actual issue can be caused by the touch panel 5304475578 or the control 5304475569. Read More...
Tim March 21, 2014 for Model Number FPHD2491KF0 The "Clean" reminder light on the touch pad just stop working. The dishwasher seems to be working fine. How do I fix that light?